● Mobile Only

Port your number in Colombia

Looking to switch carriers in Colombia? This guide covers the essential regulations and procedures for keeping your number while moving between Claro, Movistar and Tigo.

Technical Porting Process

1

Authorization & Submission

Recipient-led; request port with new operator; 1-day completion target; daily window 08:00–15:00 for next-day porting

2

Centralized Validation

The migration is overseen by CRC using the Centralized DB; real-time synchronization to ensure integrity between donor and recipient networks.

Regulatory Benchmarks

Mobile Porting SLA

1 working day (mandated since 2020)

Max Service Outage

Minimal

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Expert Guidance

Colombia updated its rules in 2020 to ensure all mobile ports complete within one working day.

Common Questions

Is number porting possible in Colombia?
Yes, Colombia currently has Y (mobile) status for number portability, covering Mobile (nationwide); Fixed NP supported but less common services.
How long will I be without service during the switch?
The maximum allowed service interruption is typically , with the total process usually taking 1 working day (mandated since 2020).

Verified Intelligence Sources