● Full Support

Port your number in United Kingdom

Looking to switch carriers in United Kingdom? This guide covers the essential regulations and procedures for keeping your number while moving between EE (BT), Vodafone UK, O2 (Virgin Media O2) and Three (CK Hutchison).

Technical Porting Process

1

Authorization & Submission

Mobile: Text 'PAC' to 65075; Fixed: Gaining Provider-Led (GPL) switching for most residential lines

2

Centralized Validation

The migration is overseen by Ofcom using the PAC-based (mobile); central database for fixed-line routing to ensure integrity between donor and recipient networks.

Regulatory Benchmarks

Mobile Porting SLA

1 working day after providing PAC to new provider (compensation if delayed)

Max Service Outage

Service interruption typically < 1 hour for mobile; 1 working day for fixed

💡

Expert Guidance

One Touch Switch (OTS) for fixed-line launched in 2024 to simplify process; mobile PAC text is mandatory.

Common Questions

Is number porting possible in United Kingdom?
Yes, United Kingdom currently has Y status for number portability, covering Mobile and fixed number portability services.
How long will I be without service during the switch?
The maximum allowed service interruption is typically Service interruption typically < 1 hour for mobile; 1 working day for fixed, with the total process usually taking 1 working day after providing PAC to new provider (compensation if delayed).

Verified Intelligence Sources