Technical Porting Process

1

Authorization & Submission

Dial 3179 to obtain RIO (Relevé d'Identité Opérateur); provide RIO to new operator for porting

2

Centralized Validation

The migration is overseen by ARCEP using the RIO-based validation; central database for routing updates to ensure integrity between donor and recipient networks.

Regulatory Benchmarks

Mobile Porting SLA

1 working day (after 3-day cooling-off/validation period unless waived)

Max Service Outage

Service interruption typically < 4 hours on day of port

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Expert Guidance

RIO is mandatory for all French ports; 3179 works from any line to give the RIO and end-contract date.

Common Questions

Is number porting possible in France?
Yes, France currently has Y status for number portability, covering Mobile + fixed (RIO-based portability) services.
How long will I be without service during the switch?
The maximum allowed service interruption is typically Service interruption typically < 4 hours on day of port, with the total process usually taking 1 working day (after 3-day cooling-off/validation period unless waived).

Verified Intelligence Sources