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Port your number in France
Looking to switch carriers in France? This guide covers the essential regulations and procedures for keeping your number while moving between Orange, SFR, Bouygues Telecom and Free Mobile.
How the process works
1
Submit Request
Obtain RIO (e.g., via 3179) and request port with new operator
2
Technical Switch
The migration is overseen by ARCEP using the .
Service Benchmarks
Mobile Timing
Porting delay is 1 working day (subject to access availability; unless user requests later date)
Downtime
Minimal
Market Intel
Coverage Scope
Mobile + fixed (ARCEP distinguishes timelines; applies to fixed and mobile numbers)
Regulator
ARCEP
Consumer Fees
Standardized
Major Networks
Orange
SFR
Bouygues Telecom
Free Mobile
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Expert Guidance
ARCEP timeline is expressed as minimums; no porting on Sundays/public holidays.
Common Questions
Verified Intelligence Sources
- https://www.arcep.fr/mes-demarches-et-services/entreprises/fiches-pratiques/comment-conserver-mon-numero-fixe-ou-mobile-lors-dun-changement-doperateur.html
- https://www.service-public.gouv.fr/particuliers/vosdroits/F22479
- https://www.arcep.fr/la-regulation/grands-dossiers-thematiques-transverses/la-numerotation/portabilite-numeros-telephone-fixes-et-mobiles.html
- https://www.legifrance.gouv.fr/jorf/id/JORFTEXT000047521690