Port your number in France
Looking to switch carriers in France? This guide covers the essential regulations and procedures for keeping your number while moving between Orange, SFR, Bouygues Telecom and Free Mobile.
Technical Porting Process
Authorization & Submission
Dial 3179 to obtain RIO (Relevé d'Identité Opérateur); provide RIO to new operator for porting
Centralized Validation
The migration is overseen by ARCEP using the RIO-based validation; central database for routing updates to ensure integrity between donor and recipient networks.
Regulatory Benchmarks
Mobile Porting SLA
1 working day (after 3-day cooling-off/validation period unless waived)
Max Service Outage
Service interruption typically < 4 hours on day of port
Expert Guidance
RIO is mandatory for all French ports; 3179 works from any line to give the RIO and end-contract date.