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Port your number in Germany

Looking to switch carriers in Germany? This guide covers the essential regulations and procedures for keeping your number while moving between Deutsche Telekom, Vodafone Germany and O2 (Telefónica).

How the process works

Submit Request

Provider switching with right to retain number; donor must issue PAC/approval within specified time

Technical Switch

The migration is overseen by Bundesnetzagentur (BNetzA) using the Centralized/Decentralized hybrid; data exchange via specified technical protocols.

Service Benchmarks

Mobile Timing

1 working day (technical completion)

Downtime

Service interruption during switch may not exceed 1 working day (mandated)

Market Intel

Coverage Scope Fixed and mobile number portability under EU/German framework

Regulator Bundesnetzagentur (BNetzA)

Consumer Fees Since Dec 2021, porting is free of charge for end users (mandated by TKG)

Major Networks

Deutsche Telekom

Vodafone Germany

O2 (Telefónica)

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Expert Guidance

TKG 2021 § 59 explicitly states that service interruption must not exceed one working day.

Common Questions

Is number porting possible in Germany?

Yes, Germany currently has Y status for number portability, covering Fixed and mobile number portability under EU/German framework services.

How long will I be without service during the switch?

The maximum allowed service interruption is typically Service interruption during switch may not exceed 1 working day (mandated), with the total process usually taking 1 working day (technical completion).