● Mobile Only
Port your number in Kenya
Looking to switch carriers in Kenya? This guide covers the essential regulations and procedures for keeping your number while moving between Safaricom, Airtel Kenya and Telkom Kenya.
Technical Porting Process
1
Authorization & Submission
Recipient-led; request port with new operator; validation via SMS code; 2-day target completion
2
Centralized Validation
The migration is overseen by CA using the Centralized clearinghouse managed by Porting Access Kenya to ensure integrity between donor and recipient networks.
Regulatory Benchmarks
Mobile Porting SLA
2 working days (standard target)
Max Service Outage
Minimal
Expert Guidance
Porting uptake has been lower than expected in Kenya; CA oversees the administrator (Porting Access Kenya).
Common Questions
Yes, Kenya currently has Y (mobile) status for number portability, covering Mobile (nationwide) services.
The maximum allowed service interruption is typically , with the total process usually taking 2 working days (standard target).