Technical Porting Process

1

Authorization & Submission

Recipient-led; request port at recipient store; verification via SMS (Reply 'Y' to 23838); typically 1-3 business days

2

Centralized Validation

The migration is overseen by MCMC using the Centralized clearinghouse; LRN-based routing to ensure integrity between donor and recipient networks.

Regulatory Benchmarks

Mobile Porting SLA

1-3 business days (standard); technical completion often < 24h

Max Service Outage

Minimal

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Expert Guidance

Malaysia's MCMC is evaluating Fixed Number Portability (FNP) but it is not yet broadly available as of 2025.

Common Questions

Is number porting possible in Malaysia?
Yes, Malaysia currently has Y (mobile) status for number portability, covering Mobile (nationwide); Fixed NP in pilot/planning phase (2025 status) services.
How long will I be without service during the switch?
The maximum allowed service interruption is typically , with the total process usually taking 1-3 business days (standard); technical completion often < 24h.

Verified Intelligence Sources