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Port your number in Mexico

Looking to switch carriers in Mexico? This guide covers the essential regulations and procedures for keeping your number while moving between Telcel, AT&T Mexico and Movistar (Telefónica).

How the process works

Submit Request

PIN confirmation to validate user intent; users can track application by dialing 051 (per rule summary)

Technical Switch

The migration is overseen by CRT (Telecommunications Regulatory Commission) / ATDT (policy) — transition from IFT in 2025 using the .

Service Benchmarks

Mobile Timing

Portability must be completed within 24 hours (user can choose up to 5 business days)

Downtime

Minimal

Market Intel

Coverage Scope Fixed and mobile postpaid; includes ability to keep number when moving city (per rule summary)

Regulator CRT (Telecommunications Regulatory Commission) / ATDT (policy) — transition from IFT in 2025

Consumer Fees Free of charge (per 2014 reforms)

Major Networks

Telcel

AT&T Mexico

Movistar (Telefónica)

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Expert Guidance

Regulator changed in 2025; confirm whether CRT has issued updates, but IFT-era rules remain referenced as in force during transition.

Common Questions

Is number porting possible in Mexico?

Yes, Mexico currently has Y status for number portability, covering Fixed and mobile postpaid; includes ability to keep number when moving city (per rule summary) services.

How long will I be without service during the switch?

The maximum allowed service interruption is typically , with the total process usually taking Portability must be completed within 24 hours (user can choose up to 5 business days).