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Port your number in Thailand

Looking to switch carriers in Thailand? This guide covers the essential regulations and procedures for keeping your number while moving between AIS, TrueMove H and dtac.

Technical Porting Process

1

Authorization & Submission

Recipient-led; request port at new operator; verification via ID/passport; 1-day technical switch target

2

Centralized Validation

The migration is overseen by NBTC using the Centralized clearinghouse to ensure integrity between donor and recipient networks.

Regulatory Benchmarks

Mobile Porting SLA

2 business days (mandated); 1 day target since 2017

Max Service Outage

Minimal

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Expert Guidance

NBTC updated rules in 2017 to target 1-day porting completion; Clearing House is industry-managed.

Common Questions

Is number porting possible in Thailand?
Yes, Thailand currently has Y status for number portability, covering Mobile (nationwide) services.
How long will I be without service during the switch?
The maximum allowed service interruption is typically , with the total process usually taking 2 business days (mandated); 1 day target since 2017.

Verified Intelligence Sources