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Port your number in Thailand

Looking to switch carriers in Thailand? This guide covers the essential regulations and procedures for keeping your number while moving between AIS, TrueMove H and dtac.

How the process works

Submit Request

Recipient-led; request port at new operator; verification via ID/passport; 1-day technical switch target

Technical Switch

The migration is overseen by NBTC using the Centralized clearinghouse.

Service Benchmarks

Mobile Timing

2 business days (mandated); 1 day target since 2017

Downtime

Minimal

Market Intel

Coverage Scope Mobile (nationwide)

Regulator NBTC

Consumer Fees THB 29 (porting fee; capped by NBTC; often waived by operators)

Major Networks

AIS

TrueMove H

dtac

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Expert Guidance

NBTC updated rules in 2017 to target 1-day porting completion; Clearing House is industry-managed.

Common Questions

Is number porting possible in Thailand?

Yes, Thailand currently has Y status for number portability, covering Mobile (nationwide) services.

How long will I be without service during the switch?

The maximum allowed service interruption is typically , with the total process usually taking 2 business days (mandated); 1 day target since 2017.