Technical Porting Process

1

Authorization & Submission

Recipient-led; request port at recipient store; verification via Emirates ID and SMS code; 24h technical target

2

Centralized Validation

The migration is overseen by TDRA using the Centralized DB managed by TDRA; automated transaction processing to ensure integrity between donor and recipient networks.

Regulatory Benchmarks

Mobile Porting SLA

24 hours (mandated for mobile simple ports); typically < 1 day

Max Service Outage

Minimal

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Expert Guidance

TDRA expanded portability to fixed and toll-free numbers recently (2021/2022) to increase market flexibility.

Common Questions

Is number porting possible in United Arab Emirates?
Yes, United Arab Emirates currently has Y status for number portability, covering Mobile and fixed (including 800 toll-free numbers) services.
How long will I be without service during the switch?
The maximum allowed service interruption is typically , with the total process usually taking 24 hours (mandated for mobile simple ports); typically < 1 day.

Verified Intelligence Sources